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Pricing

Plans that scale with your support volume

Every paid plan includes a monthly pool of AI credits covering chat, voice, and agent actions. Billed monthly, or ~20% less on annual billing, with credit top-ups available for months you run over.

Start free, today. Create your workspace, point it at your website or help docs, and your first agent is answering in minutes. No credit card for the Free plan, and you can upgrade, downgrade or cancel at any time. No lock-in: export your knowledge base, conversations and leads, then cancel anytime. Or skip the signup entirely: paste your website and watch a preview agent answer from your own pages first.

Phone answering is included on every plan, Free included: the same agent that answers your chat picks up the phone, with no separate voice product and no per-minute bill.

Evoriqa pricing: Free $0, Starter $29/mo, Pro $99/mo, Business $399/mo; white-label reseller plans from $79/mo to $999/mo. Every plan is self-serve, no sales call, no credit card for Free, cancel anytime.

Your data stays yours: we don’t train foundation models on your content, and you can export or delete everything anytime. Security

Business plans

Just you, trying it out: Free. A small team doing real support: Starter. Growing, want to remove branding and add teammates: Pro. High volume plus live chat with our team: Business.

Free

Kick the tires with a single bot.

$0/mo

Monthly limits apply

Start free

No credit card.

  • 1 chatbot
  • 50 messages / month
  • 1 knowledge source
  • Just you

Free covers 50 answered messages a month. When you reach it, upgrade to Starter for ~5,200 messages a month.

Starter

For small teams shipping real support.

$29/mo

or $279/yr billed annually

Get Starter

Cancel anytime. Upgrades prorated.

  • 3 chatbots
  • 300,000 AI credits/mo
  • ~5,200 messages / month
  • 50 knowledge sources
  • Up to 3 teammates
  • All channels + voice agent

Pro

Most popular

Scale, and bring your team.

$99/mo

or $948/yr billed annually

Get Pro

Cancel anytime. Upgrades prorated.

  • 10 chatbots
  • 1,300,000 AI credits/mo
  • ~22,000 messages / month
  • 500 knowledge sources
  • Up to 15 teammates
  • Remove Evoriqa branding

Business

High volume, priority support, and onboarding.

$399/mo

or $3,828/yr billed annually

Get Business

Cancel anytime. Upgrades prorated.

  • 50 chatbots
  • 5,250,000 AI credits/mo
  • ~92,000 messages / month
  • 10,000 knowledge sources
  • Up to 100 teammates
  • Live chat support
  • Priority support + onboarding
  • Everything in Pro

Custom business plan

Bigger team, higher limits, or something that doesn't fit a card? We build bespoke plans: custom credit allowances, chatbot counts, and onboarding.

Contact sales for your business

Every plan, side by side

The full feature set across Free, Starter, Pro, and Business.

FeatureFreeStarterProBusiness
Usage
Chatbots131050
AI credits / month50 messages300,0001,300,0005,250,000
Voice minutes / month10120~520~2,100
Knowledge sources15050010,000
Teammates1315100
Channels & capabilities
Website chat widgetIncludedIncludedIncludedIncluded
Playground & evalsIncludedIncludedIncludedIncluded
All messaging channelsIncludedIncludedIncludedIncluded
AI voice agentIncludedIncludedIncludedIncluded
Agentic actions & bookingIncludedIncludedIncludedIncluded
Source citationsIncludedIncludedIncludedIncluded
Shadow mode (draft-for-review)IncludedIncludedIncludedIncluded
Live AI QA (answer scoring)Not includedIncludedIncludedIncluded
Reasoning traces (“Why this answer”)Not includedIncludedIncludedIncluded
Knowledge-gap detectionIncludedIncludedIncludedIncluded
Industry starter templatesNot includedIncludedIncludedIncluded
In-app support deskIncludedIncludedIncludedIncluded
Signed webhooksIncludedIncludedIncludedIncluded
REST API & scoped keysOn requestOn requestOn requestOn request
Remove Evoriqa brandingNot includedNot includedIncludedIncluded
Live chat supportNot includedNot includedNot includedIncluded
Priority support + onboardingNot includedNot includedNot includedIncluded

How AI credits work

One pool per month covers chat, voice and agent actions. Nothing is metered twice, and nothing costs more because you went over.

A reply costs what the model charges. Every chatbot runs the platform’s AI model on text channels, metered at its real token cost, so a plain reply is 18–32 credits depending on how much of your knowledge base it reads.

Voice minutes and agentic actions draw from the same pool, and so do knowledge ingestion and message classification — a large or frequently re-crawled knowledge base consumes credits beyond message count.

A turn where the agent actually books, looks something up, or takes another action costs more than a plain answer — it calls your tools and carries their schemas in its prompt. Budget for it from the burn table beside this, and note that ordinary questions later in the same conversation go back to the standard rate.

Every paid plan includes all channels, the voice agent, and automated actions like booking, lead capture and human handoff. Run out mid-month and a top-up pack costs the same per credit as the plan of the same size, so topping up with your own plan’s pack is priced exactly like your plan: no overage premium.

Your allowance resets each month. Unspent plan credits don’t carry over — each renewal clears last month’s leftover and lands a fresh month. Only purchased top-up packs carry over; they never expire. Annual plans pay for the year up front and receive the same monthly allowance on each monthly anniversary, not twelve months in one go.

Prices are in USD and exclude applicable taxes. Taxes are calculated from your billing information, in the places where we are required to collect them.

Phone answering draws on the same monthly usage as chat. There is no separate per-minute bill.

What things cost in credits
What things cost in credits
ActionApprox. credits
Chat / email message (plain reply)18–32
Booking or action turnlonger context + tool calls~150–260
Agentic action fee (booking, lookup)per tool run, on top of the turn~25
Voice callbilled in 6-second increments~2,500 / minute

A voice minute costs more than a message because it pays for the phone line, speech recognition and speech synthesis on top of the AI answer itself. Starter includes 120voice minutes a month — that allowance is the size of the whole Starter pool, so voice-heavy months leave less for chat. Pro and Business set no fixed voice cap, so their pools fund ~520 and ~2,100 minutes if you spent them on nothing else. Top-up packs extend any of it.

Credit top-ups for busier months

One-time AI-credit packs for months you run over your plan, no upgrade required.

Each pack is priced at the same per-credit rate as the plan of the same size — $29 matches Starter, $99 matches Pro, $399 matches Business. Top up with your own plan’s pack and there is no overage penalty.

$29

Starter's monthly pool, estimated

300,000 credits

$99

Pro's monthly pool, estimated

1,300,000 credits

$399

Business's monthly pool, estimated

5,250,000 credits

Running an agency? See white-label & reseller plans, including pool top-up packs.

Questions, answered

How do AI credits work?

Every paid plan grants a monthly pool of AI credits (Starter 300k, Pro 1.3M, Business 5.25M). A chat or email message uses roughly 18–32 credits, an agentic action about 25, and a voice minute about 2,500 — the full burn table is on the pricing page. Voice costs more because a spoken minute pays for telephony, speech recognition, and speech synthesis on top of the AI itself: Starter includes 120 voice minutes a month, and on Pro and Business the pool funds roughly 520 and 2,100 minutes if you spent it on nothing else. Voice minutes and agentic actions draw from the same pool at the published rates. Per-workspace spend caps mean costs never surprise you.

What happens if I run out of credits?

Nothing breaks and nothing is deleted: your agent keeps capturing conversations and hands them off to your team. Buy a one-time top-up pack (from $29 for 300,000 credits) or upgrade any time — each pack is priced at the same per-credit rate as the plan of the same size ($29 matches Starter, $99 Pro, $399 Business), so topping up with your own plan's pack carries no overage penalty — and your plan allowance resets each month, so unspent plan credit doesn't carry over (only purchased packs do).

Can I save with annual billing?

Yes. Paying yearly saves about 20% on Starter, Pro, and Business compared with paying month to month.

Can I remove Evoriqa branding?

The 'Powered by Evoriqa' badge is removable on Pro and Business. Full white-label, meaning your own domain, branded emails, and multi-client workspaces, is part of the reseller plans.

What does the Free plan include?

One chatbot, 50 messages a month, and one knowledge source — enough to see how the agent answers on your own content before you pay anything. No credit card, and you can upgrade the moment you outgrow it. Free covers 50 answered messages a month. When you reach it, upgrade to Starter for ~5,200 messages a month.

Do you offer an agency / reseller plan?

Yes. Reseller plans start at $79/mo (Freelancer, 5 client workspaces) and include full white-label, multi-client workspaces, and a shared AI-credit pool. Need more pool credit without changing tier? Buy a one-time top-up pack, currently priced the same as the plan of the same size. Create your account, then pick a reseller plan from your dashboard — see the for-agencies page for how the program works.

Can I change plans or cancel anytime?

Absolutely. Upgrade, downgrade, or cancel whenever you like — no lock-in. Upgrades (say, Starter to Pro) take effect right away and you pay only the prorated difference for the rest of your billing period; downgrades take effect at your next renewal, so you keep what you paid for until then; cancellations apply at the end of your current billing period, and the Free plan is there to try everything before you pay.

Do you offer refunds?

Monthly plans are billed in advance and non-refundable for the current period, but you keep access until it ends. Credit top-up packs are non-refundable, but they never expire, so they're never wasted. Annual plans are billed in advance for the year and are non-refundable — run a month on a monthly plan first if you want to size your usage before committing. Either way the credits arrive one month at a time, on each monthly anniversary — an annual plan is paid up front but paced monthly, not granted all at once.

Do you offer custom plans?

Yes. If the published tiers don't fit (bigger credit pools, more client workspaces, custom limits), email help@evoriqa.com and we'll put together a bespoke plan for your team or agency.

How are reseller plans billed?

Reseller plans bill monthly — Freelancer $79, Accelerator $149, Growth $249, Pro $499, Enterprise $999 — each with a pooled credit allowance and a set number of branded client workspaces. Every tier except Enterprise can be billed annually instead for up to 20% less ($756, $1,490, $2,490 and $4,990 a year), switchable from the reseller dashboard. You can move up or down a tier from Manage billing at any time: moving up applies straight away and you pay only the prorated difference, while moving down takes effect at your next renewal. You can cancel anytime, and custom pools beyond Enterprise are available through sales.

Put your support on autopilot today

Point Evoriqa at your website and help docs, and your agent starts answering questions, capturing leads and booking appointments across every channel. Free to start, no credit card.